"Thank you very much for your quick response. I have a meeting next Thursday with
our customer and I will review this with them. Your customer response team is
the best I've seen, keep up the good work.
Myers Container Customer, Northeast, January, 2001
"I received a call from one of your prospective clients regarding your drum
proposal. We discussed your website, proactive cost down teams, responsiveness,
personnel, etc. I also told her that me and the entire XXX Chemical team always feel
that we are Myers biggest customer by the manner in which we are treated.
Customer portfolio rationalization/segmentation is definitely not apparent when doing
business with Myers. It was very easy to put Myers on a pedestal, because you've
been there all along. Good luck with your proposal."
Myers Container Customer, Southern California August, 2000
"WOW. Thank you very much. You guys are just to kind to me. I don't think I have ever had a better vendor
ever...."
Myers Container Customer, Utah October, 2000
"...What I actually called for was compliment big Robert Burch. You know what,
Robert has been doing an outstanding job trying to steal this account from
Brand X. But now, I just wanted to let you know that Robert has really been beating
my door down trying to get this stuff and all these little things that he
does to make my life easier like checking my inventory several times a week
which you know tends to get that advantage business by simply "Hey,
you know you're out of drums?" which you know happens to me all the time,
our place runs fast, and so I just wanted you to know that Bob is doing an
excellent job."
Myers Container Customer, July, 2000
